When Porter arrived at the University of Nevada Las Vegas (UNLV) in 2017, leadership agreed that mailroom inefficiencies needed to be addressed.
At UNLV, there were:
Before implementing package lockers, UNLV mailroom staff operated using a manual, paper-based system.
From initial delivery to pick-up, each package took about 3.2 minutes to handle. With 6,500 packages arriving every month, UNLV staff was spending 240 hours every month on package delivery.
In other words, the university was spending $200,000 per year on package management.
With smart lockers and mailroom software, UNLV was able to streamline its package management system.