To stay competitive
in today’s business environment, executives must continuously
evaluate their business processes and identify opportunities
to increase efficiencies
and improve performance. One strategy
with the potential to create a significant impact is the outsourcing
of noncore business processes. Forward thinking companies
are discovering that outsourcing is a strategic initiative
that will allow staff to be more focused on critical areas
of business development and resource management. While the
Accounts Payable (AP) Process is an essential function for
most companies, it is not one that provides significant competitive
advantage. Read below to learn more, and then contact DATROSE
to help you re-engineer this process from an asset consumer
to a process that contributes positively to your bottom line.
Datrose Offering
 The
DATROSE AP Services Team can help you reduce the effort, errors,
and cost of the Accounts Payable process while capturing all
prompt pay discounts and managing impact on your cash flow.
DATROSE Accounts Payable services start with a collaborative
review of your current process, identifying non-value added
steps, delays and errors. DATROSE works with your team to
implement a streamlined process as shown in the figure. DATROSE
also offers value add services, such as; handling vendor and
client invoice/payment inquiries (CRM) and providing storage
and retrieval of documents. DATROSE is fully enabled, through
Document Image Processing to manage the workflow and provide
digitization of documents.
Datrose Value Proposition
DATROSE delivers service of the highest
quality at a competitive price, consistently and predictably.
This goal is underscored through a DATROSE program called
Client-Care PLUS.
This means more than simply treating customers ethically by
supplying quality services, guidance, and governance.
Client-Care PLUS means pursuing
strategies based on the best practices available.
It means using technology to achieve competitive advantage
for clients, and it means being customer
focused so that clients’ needs
are managed to their complete satisfaction!
The DATROSE Accounts Payable Service allows you to outsource
the detailed and tedious aspects of the work and benefit from
digital document processing without any capital investments,
while retaining absolute control of your vendor payments.
DATROSE’ commitment to quality, detailed work instructions
that provide consistency and its process orientation facilitates
customer compliance to the Sarbanes-Oxley Act. The consistently
high ratings that DATROSE receives in audits confirm the discipline
within the process and validation of output.
Datrose Experience
DATROSE’ decades of
experience in outsourcing
for clients in various industries has resulted in an
integrated approach using well-documented business processes
and information technology to address clients’ unique
requirements. You can rely on DATROSE, a nationally recognized
Business Process Outsourcing services provider, to provide
Six Sigma Quality
when optimizing your Accounts Payable process.
Datrose’s intensive
training of staff allows clients’
processes and standards to be quickly taught resulting in
minimal startup time. Datrose’s high
retention rate of employees, as well
as the training ensures consistency and enables an error
rate of less than 1%.
DATROSE’ highly
qualified staff provides the following
services with security and confidentiality::
| Customized
solutions |
DATROSE AP Process Specialists
and Six Sigma Engineers will work with your team to optimize
and customize the right AP solution for you: a solution
that takes time, effort and errors out of the process.
DATROSE is responsive to each client’s unique processing
needs and can accommodate any variation in processes,
validations, and time frames. |
| Mail
collection |
In order to expedite the Accounts
Payable process, DATROSE arranges to collect incoming
electronic and hard copy invoices from the client site,
e-mail address, or appointed postal facility. |
| Document
bar coding and scanning |
To ensure easy access to invoices
from a client-site or a DATROSE site, all documents are
bar coded and scanned into a high resolution, client-accessible
database. |
| Integration
with Client accounts payable systems |
DATROSE establishes secured access
to client-specific proprietary accounts payable systems.
DATROSE has extensive experience working with industry-standard
software packages such as SAP©, Oracle©, JD
Edwards© and BaaN©. Key client-specified data
from the invoice is recorded, the status is updated
to reflect invoice receipt, and a link is established
to the digital image.
|
| Concurrence
with client-specific approvals verification |
Each client follows an approvals verification
process unique to its organization and accounting standards.
DATROSE provides the invoice information necessary to
expedite this process. |
| Thorough
quality review |
DATROSE understands the
importance of accuracy of financial data for each client.
The DATROSE Six Sigma Process Engineers have built explicit
measures, controls, and quality reviews into each and
every process followed. |
| Resolution
to invoice discrepancies |
DATROSE offers quick resolution of
invoice discrepancies through the incorporation of client-specific
protocols and ease of access to all necessary information. |
| Issue
resolution hotline support |
For those clients who need the support,
DATROSE can manage all incoming AP- related calls from
external and internal stakeholders who have questions
about an invoice and its payment status. |
| Document,
retrieval, retention and destruction |
DATROSE provides a secure repository
of digital images for client internal and external audit
review consistent with client requirements.
DATROSE retains hard copy records for a client-specified
time period and then arranges for their destruction
per client policy. This service allows clients to comply
with company and accounting standards without having
to provide the storage space.
|
Enabling Technology
In addition to the document imaging technology (described
in Document Process Outsourcing), DATROSE utilizes client’s
application platform for providing services. These have included
SAP©, Oracle©, BaaN©, JD Edwards© as well
as company developed solutions.
Customer References
- IBM
- Bausch & Lomb
- Xerox
- Kodak
Financial Process Outsourcing Client Feedback
“When we contracted with Datrose, our expectation
was that there would be a 5% error rate in the Accounts Payable
process. We are pleasantly surprised that the error rate is
running at ½%. That clearly shows your commitment to
quality and doing the job right the first time.”
- Senior Vice President, Fortune 500 Product Manufacturer
“I am delighted to let you know that for the fifth
year running, you have achieved an audit rating of “1”
(the highest level). As you know, the rating is based on control,
consistency and quality of work performed.”
- Senior Accounts Payable Manager, Product Manufacturer
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