In today’s document rich business environment, it is
becoming increasingly important to be able to deal with documents
digitally. This requirement is not only to meet legal requirements
of Information Preservation
– such as historical records of paper transactions,
legal briefs, checks and invoices, but also Process
Enablement that reduce complexity and
cost while expediting the document driven processes –
such as; Loan / Mortgage applications, Insurance claims or
Student admission applications.
Datrose Offering
DATROSE offers the complete spectrum of Smart
Document™ processing services ranging
from reengineering document intensive processes, through mail
box operations (fax, email, EDI, postal) to scanning, linking
and indexing of images, to data entry and secure information
storage and retrieval. DATROSE Smart
Document™ solutions easily integrate
with industry standard workflow systems. DATROSE also offers
a complete set of Document Preservation Archival Services.
DATROSE Six Sigma Process Engineers design client-specific
solutions to meet your business needs providing you with a
clear measurable competitive advantage. Solutions appropriate
to your business can be selected from the following menu of
DATROSE Smart Document™
Process Outsourcing services.
| Document
Prep Services |
Documents are at the heart
of your business. DATROSE treats your documents with TLC.
Documents are inventoried, bar code labeled, organized
and taped (as required) for scanning. Additional and peripheral
documents are prepped for scanning, routed, or disposed
of consistent with customer requirements. Batch controls
are established and volume / level of service is monitored. |
| Document
Scanning Services |
DATROSE provides high resolution quality
monitored and controlled scanning services for your business
critical documents. Related documents are linked together
for ease of retrieval. |
| Document
Indexing and Linking Services |
DATROSE can custom design the indices
that you need to provide instant access to your critical
business documents. DATROSE can link related documents
to provide easy access to supporting details. |
| Data
Capture Services |
Engage a vendor with thirty years
of experience and attention to detail for the data entry
of your critical business documents. Hundreds of Quality
citations and awards from new and long-term DATROSE
clients are testimony to the quality of their services. |
| Web-based
Secure 24/7 Document Access Services |
Accept on-line inquiries and applications
with automated acknowledgements. You determine the security
and access privileges appropriate to your business. DATROSE
can provide anytime, anywhere secure read-only or update
access to your clients and staff for their records. |
| Document
Process / Workflow Engineering Services |
Take time and costs out
of your process. DATROSE Six Sigma Process Engineers will
help you eliminate needless steps, reduce handoffs, eliminate
errors and accelerate your process providing quicker and
better results. |
| Smart
Design Document Workflow Automation |
DATROSE Smart Design helps you work
Smart. Data is captured once and replicated throughout
the series of documents and steps needed to complete the
process. DATROSE Smart Design provides easy secure change
and maintenance processes. Record views are designed based
on client defined authorization / need to know. |
| Help
Desk Services |
DATROSE personnel, knowledgeable
of your business and customer needs, provide help desk
services addressing and resolving your staff, vendor,
and customer document related inquiries. DATROSE training,
stable committed workforce, desk procedures, and process
controls enable them to become a highly effective extension
of your staff. |
| Integration
with Third Party Workflow Automation and Accounting Application
Services |
DATROSE Systems and Process engineers
can integrate their systems and processes with most industry
standard Workflow Automation and Application Processing
Software and databases. |
| Business
Continuity / Disaster Recovery Services |
Redundant storage, dual-site processing
facilities, and a documented and tested DR plan provide
business continuity for DATROSE Support Services in
the event of local processing outages. |
| Data
Encryption and Securitization Services |
Concerned about legal requirements?
DATROSE data encryption and securitization services will
help you meet the document related Privacy and Safeguard
requirements of regulations impacting your business including:
Financial Modernization Act (Gramm-Leach-Bliley) of 1999,
the Health Insurance Portability and Accountability Act
(HIPAA), and Sarbanes Oxley. |
| Historical
records conversion and retention services |
Eliminate the burden of maintaining
historical source documents. Let DATROSE organize, index,
scan and store your historical records in a safe and
secure environment. |
| Hard
Copy Records Management |
You can count on DATROSE for Secure,
Bonded, Hardcopy Storage, Retrieval, and Destruction Services. |
Time is money. Contact DATROSE now to discuss how your business
can benefit from DATROSE Smart
Document™ Solutions.
Datrose Value Proposition
Datrose brings Six Sigma Process orientation,
an experienced and teamwork-oriented staff, technology expertise,
and a renowned customer commitment
Client Care PLUS™ to deliver Smart
Document™ Process Outsourcing services
of the highest quality at extremely competitive prices.
DATROSE Six Sigma Green Belts will work with your staff to
take time and cost out of your document-based work and decision
processes. DATROSE Document Process re-engineering lets you
focus on the information content of your key business documents,
without getting buried in the administrative aspects of document
management. With DATROSE as your Document Process Outsourcing
partner, your staff will be making timely and well-informed
decisions for your business and your clients.
Enabling Technology
DATROSE solid infrastructure and adaptable technology platforms
enable it to deliver Smart Solutions, which provide measurable
competitive advantage for its clients. DATROSE DPO solutions
employ:
- Kodak high resolution scanners to ensure integrity of
documents.
- Kodak data capture software to ensure accessibility to
documents.
- Customer portal via DATROSE website allows secure and
authorization based access to client records
- Client customized databases which track all information
entered and allow for searching of documents.
- Integration with industry standard (e.g.: BaaN©,
Peoplesoft©, SAP©) or industry / application specific
workflow software.
- Encryption and securitization.
- Redundant mirrored databases.
Customer References
- Eastman Kodak Company
- Qualex
- Wegmans Food Markets
HR Outsourcing Client Feedback
“We made the right decision chosing Datrose as
our DPO provider. They brought in a dedicated team, streamlined
our work process, applied the right technology, and have consistently
exceeded our Level of Service expectations.”
- Director Administrative Services
“Other service providers presented packaged solutions.
Datrose worked with our staff to implement a set of DPO services
that truly met our unique needs. And as our needs have changed
over time, Datrose has been right there, delivering the process
and technology changes necessary for us to maintain a competitive
advantage.”
- Vice President Finance
“Datrose is one of the most collaborative and responsive
vendors I have ever worked with. The passionate customer commitment
of its management team is complemented by the tenure and talent
of its staff. We feel very comfortable having Datrose directly
involved in some of our key business processes. Our staff
and customers view Datrose as a seamless extension of our
organization.”
- Client Executive
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